Privacy Policy
1. ARCTGI collects User information in an effort to improve User’s online experience, and to communicate with User about Company’s products, services and promotions. Company does not sell or rent User’s personal information to third parties. ARCTGI does, however, share User’s information with third parties that provide services on ARCTGI’s behalf or with whom ARCTGI has partnered to offer a particular product or service.
2. If ARCTGI privacy policy changes, ARCTGI shall post an updated version on ARCTGI’s website. The policy revision date will be posted at the top of the page. User may exercise User’s choices about how ARCTGI collects User information from time to time.
3. ARCTGI may collect information — User voluntarily submits to ARCTGI, for example:
(i) Identifying information such as User’s name and email address;
(ii) Security information such as User’s username, password, and acceptance of policies, licenses and warranties;
(iii) Contact information such as User’s company name, mailing address and phone number;
(iv) Billing information such as credit card, expiration date, billing address and account history;
(v) Queries to Customer Service and Technical Support;
(vi) site behavior such as pages visited, downloads, or searches requested;
(vii) Browser information such as browser version, IP address, and the presence of various plug-ins and tools. While ARCTGI may possess social security numbers of our employees, consultants and contractors, ARCTGI does not collect social security numbers of website users.
4. ARCTGI collects information from User when User voluntarily submit that information to ARCTGI, including, for example: registering on our websites, placing an order, subscribing to services, participating in one of our surveys, contests or promotions, attending a company seminar, training session or trade show booth, requesting literature, or contacting ARCTGI for technical or customer support.
5. ARCTGI employs third party vendors, service providers and suppliers to perform various functions on our behalf. Third-party services may include, but are not limited to: customer information management; processing credit card or check card payments analyzing data; developing, hosting and maintaining our websites and databases. ARCTGI does not authorize any of these service providers to make any other use of User’s information or to contact User outside the context of these services.
6. ARCTGI utilizes security measures to protect the customer information it collects.
7. ARCTGI site may contain links to other sites. ARCTGI does not control the privacy practices of those websites ARCTGI shall not be responsible for the content and/or practices of any linked websites, and ARCTGI provides these links solely for the convenience and information.
8. In the event of a security breach of ARCTGI systems, ARCTGI agrees to notify users via their supplied email address as to the severity of the breach within 1 business day of the breach being identified.
9. At the end of the user’s subscription ARCTGI agrees to destroy all user specific data by means of overwrite a minimum of five (5) times. The user has the option for an additional fee of requesting that ARCTGI freeze their account and all user specific data therein for an agreed upon period. At the end of that freeze period, the user can for an additional fee extend the freeze, if the user chooses not to extend the freeze then all data will be destroyed in accordance with the ARCTGI data retention policy.