1) I don’t understand how to use this. I need training.
• We will have a representative to guide you, help set you up with our app, and answer any questions that you may have.
2) How secure is your App?
• We are using Amazon Website Services, one of the most prestigious, largest, and most recognizably secure webservice platforms.
3) Can this program integrate with our existing system(s)?
• Integration services are available after signing up to our platform.
4) How much does this system cost me?
• Monthly subscription and setup charge will be applied. Please contact our representative for more details.
5) Do we need to buy any new equipment to use your system?
• A laptop and android phone with internet service is all you need.
6) What do I have to prepare to use this system?
• We will provide you a form in Excel format for you to input data regarding your products and customers information. We also provide photo taking, editing, and data entry services for a nominal fee. Please contact your representative for more details.
7) Will there be any charges for updates?
• There will be NO charges for any standard program updates for your original system as we continue to work on improving our system through user feedback and technological advances.
8) What other services do you provide?
• We can also provide you with photo, graphic, website design services, as well as integration to your existing programs.
9) What if I have questions or problems?
• If you have questions, call us at 626.474.8471, or email us at Inquiry@arctgi.com.